63.2. What should the tram driver do if, as a result of a road traffic accident, the tram doors are blocked?
UAЯк має вчинити водій трамвая, якщо в результаті дорожньо-транспортної пригоди двері трамвая виявилися заблокованими?
Question without image
This exam question from the Traffic Rules of Ukraine concerns passenger safety and the actions of a public transport driver in an emergency situation. In the theoretical exam, it is checked whether the driver understands that after a traffic accident, the main priority is not formal actions such as waiting for help, but the immediate elimination of threats to people in the cabin and the organized evacuation without panic, stampede, or additional injuries.
The question tests knowledge of Section 21 of the Traffic Rules, in particular point 21.4 "Carriage of Passengers," which directly describes the algorithm when standard disembarkation is impossible due to blocked doors. In such a case, the tram driver must organize exit through emergency exits (in the windows and on the roof) and, with the participation of uninjured passengers, ensure priority assistance and safe evacuation of the wounded, children, and persons with disabilities. These actions also correspond to the requirements of point 2.10 of the Traffic Rules of Ukraine regarding the obligation to take measures to assist victims in the event of an accident.
The analysis of the answer options comes down to the fact that simply reporting the incident and waiting for technical assistance does not guarantee passenger safety if the doors are jammed and there is a risk of smoke, repeated collision, or panic. A separate indication of evacuation only through emergency exits is insufficient without organizing assistance for those who cannot leave quickly and independently. Therefore, the correct answer is considered to be a combination of two mandatory steps: organizing exit through emergency exits and providing assistance to vulnerable and injured passengers, which is the correct logic of the answer in the format of the theoretical exam.
Clause 21.4 (Section 21 "Passenger Transportation")
In the event of a road traffic accident (or other incident) that poses a threat to the life or health of passengers, the tram driver is obliged to carry out the actions established by the Rules to ensure passenger safety, in particular: if it is impossible to open the doors — to organize the exit of passengers through emergency exits (in the windows and on the roof), and also, with the assistance of passengers who were not injured, to help the wounded, persons with disabilities, and children safely leave the tram.
Explanation of application: this particular clause of the Traffic Rules checks knowledge of the tram driver's action algorithm when standard disembarkation through the doors is impossible (the doors are blocked), and it is necessary to ensure evacuation and assistance to vulnerable/injured passengers — that is, "actions listed in clauses 2 and 3" (according to the exam question format).
Clause 2.10 (subclause regarding assistance to victims in the event of an accident)
If involved in a road traffic accident, the driver is obliged to take possible measures to provide first aid to the victims, call (ensure the call of) emergency medical assistance, and, if necessary, organize the transportation of the victims to a healthcare facility.
Explanation of application: the duty to assist victims corresponds to the actions of the tram driver during evacuation — priority is given to the wounded, children, and persons with disabilities.
That is, the correct answer is "Perform the actions listed in clauses 2 and 3," given that according to the Traffic Rules, if the tram doors are blocked after an accident, the driver must organize evacuation through emergency exits and ensure assistance to victims, children, and persons with disabilities.
After a traffic accident, the tram driver is primarily obliged to ensure the safety of passengers. If the doors become jammed after the impact, normal disembarkation becomes impossible, and a delay inside the tram may create additional dangers (smoke, risk of a secondary collision, panic).
In such a situation, the correct course of action is not to wait until the doors can be opened, but to organize an evacuation through the emergency exits provided by the tram’s design. The tram has emergency exit options, including special window exits and hatches/exits on the roof, and the driver must clearly inform passengers how to leave the tram, maintaining order and calm.
Additionally, the driver must ensure that the evacuation does not endanger those who have difficulty moving independently. Therefore, he organizes assistance from uninjured passengers to prioritize and safely evacuate the injured, children, and persons with disabilities, ensuring that the exit occurs without crowding or injury.
Thus, if the doors are blocked, there are two key correct actions: organize exit through emergency exits and provide assistance to those who need support during evacuation.
Therefore, the correct answer is "Take the actions listed in points 2 and 3," since with blocked doors the driver must organize evacuation through emergency exits and ensure assistance to the injured, children, and persons with disabilities for safe exit from the tram.